If the passenger does not show up and does not change his ticket
prior to departure, the reservation is considered fully used and no refund will
be given under any circumstances. To cancel El Al flight reservation, you must have a
reservation number. Due to applicable personal data protection rules, the
passenger's name or ID number is not sufficient.
If you booked:
· Full refund before departure
Business Card Fare
· Full refund before departure
Classic Fare
· Cancellation fee is call centre the difference in the fare if
Light Meal
· Non refundable
Can I Change My El Al Airlines Connect Flight?
All changes or El Al cancellation must be made prior to departure. To change a reservation, you must have a reservation number. Due to applicable personal data protection rules, the
passenger's name or ID number is not sufficient.
If
you booked:
Flexible Fare
· If there is the same fare, no change fee will be charged, otherwise a fare difference will be charged.
Business Card Fare
· There is no fee for changing flights.
Classic Fare
· Call Center- Change fee is 20% of the fare, plus the difference if the same fare is not available
·
Online Change- Change fee is 10% of the fare, plus the fare difference (if the same fare is not available)
·
Applies only to changes to the entire
booking, cannot split passengers.
Light Meal
· Can be changed to a more expensive fare
· Call Center- Change fee is 40% of the fare plus, the fare difference (if the same fare is not available)
· Online Change- Change fee is 20% of the fare plus, the fare difference (if the same fare is not available).
·
Applies only to changes to the entire
booking, cannot split passengers
How Do I Change My El Al Airlines Connect Booking?
1. Click on "My Bookings" on the El Al Airlines official site.
2. Keep your booking reference handy and you'll go a long way.
Can I Change The Name On My El Al Airlines Connect Booking?
If you've booked a Flex fare or a Business Card fare, you can get a full refund without changing your name before departure. If you wish to change the name of your reservation in order
to transfer it to someone else, you can find the fees below.
What if I don't know who to transfer to? If you booked a Classic or Light fare, you can list your booking on Tripitravels. Tripitravels is a platform that allows you to sell your unused
flights to others and get back some of the money you paid for your flights. Tripitravels provides buyers and sellers with fraud protection to stay safe.
If
you book:
Classic Fare
· Name change fee ISK 5.000
·
About £30-£35
Light Meal
· The name change fee is ISK 5.000.
·
About £30-£35
Business
· Tickets are fully refundable
· Cancellation at any time within the validity period of the ticket*
*Ticket validity:
§
Completely unused ticket: 1 year from
date of issue
§ Partially used tickets: 1 year from the date of the first flight
High Quality
· If the booking is cancelled before the flight, the refund fee is EUR 50 per direction
· No-show ticket non-refundable**
**If you wish to cancel your reservation and it is less than 72 hours before your flight is scheduled to depart, please contact our call center.
Basic
· Tax refund only
· A refund request must be made within the validity period of the ticket.
Flight
date/time cancellations can be done through our online payment form.
Passengers with
round-trip tickets who have taken or plan to take only one-way tickets, if the
unused portion of the ticket wishes to be an El Al refund, please ensure that the type
of ticket supports refund. In this case, the value of the used portion of the
ticket will be recalculated to reflect the price of the one-way ticket, and the
remaining difference will be refunded less any cancellation fees if applicable
to the particular ticket type.
Cancellation Of Travel Due To Illness
· A non-refundable fee of EUR 5.99 when booking the flight El Al Airlines Website or through Call Center.
· Cancellation before stated scheduled departure time
· Flight cancellation requests must be sent to reservations@El Al Airlines.com. You will need to send El Al Israel Airlines a doctor's certificate in Latvian, Lithuanian, English, Russian, Estonian or German confirming your condition on the day of departure and your booking confirmation number.
Can I Change My EL AL Reservation?
Yes, you can change your El Al booking. Allowed changes include flight date and time changes.
However, no changes to route or destination are allowed. Reservation changes and fees depend on the ticket type selected. Please find detailed instructions below.
Business
· Change of flight date/time is allowed at any time
·
Free
·
If the flight date change involves a
booking class upgrade (i.e. the selected date does not have the same booking
class), you will also have to pay the fare difference.
High quality
·
A one-way journey fee of EUR 70 for
changing flight date/time.
·
Changes are permitted before the
scheduled or desired departure time, whichever is earliest.
·
If the flight date/time change involves
a booking class upgrade (ie: the same booking class is not available on the
selected date), you must also pay the fare difference.
·
The one-way ticket change fee is EUR 70
plus the fare difference.
Basic
·
Change of flight date/time is not allowed except for the possibility of changing flight, purchased with random tickets.
Please note: All services purchased with your ticket will be transferred to the new flight, excluding travel insurance. To change the date of this service or cancel it, please follow the policy terms and conditions.
Can I Change The Name On My EL AL Reservation?
Yes! If you are flying with EL AL Reservations, you can transfer your ticket to someone else. Please find below the cost for your relevant fare type.
What if I don't know who to transfer to? You can list your reservations on Tripitravels! Tripitravels is a platform that allows you to sell your unused flights to others and get back
some of the money you paid for your flights. Tripitravels provides buyers and sellers with fraud protection to stay safe.
The names are allowed to be
changed as follows:
· Basic - not allowed.
· Premium – a fee of EUR 70* per ticket.
· Business – Free anytime, no extra charge.
Name Correction
· If your name is misspelled (up to 3 letters), please contact EL AL customer service number to correct it (this service is available on all ticket types). A name correction fee of EUR 50 may be.
Adult + Infant Ticket
· If the name needs to be changed, it is applicable to adults traveling with an infant, and the infant is exempt from the name change fee.
Change of name due to marriage or divorce
· You can handle official documents after purchasing tickets
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